Quality Manager job description

About the job

We are looking for a quality manager to lead and develop the organization's quality management system, so its products and services meet customer and specification requirements and keep improving.

Duties and responsibilities

• Build and develop the quality management system to ISO 9001 and obtain and keep the certification
• Set the quality policy, objectives and indicators and track progress against them
• Plan the annual internal audit programme and oversee it
• Host external audits by customers and certification bodies
• Oversee complaints and non-conformities, root cause analysis and corrective actions
• Lead management review meetings and report quality performance to senior management
• Evaluate supplier performance with the procurement department
• Manage the quality team and build a quality culture across departments through training

Requirements

• Bachelor's degree in engineering, science or management
• At least 6 years of experience in quality management, including at least 2 years leading a team

The years of experience follow the level you choose when posting.

Skills

• ISO 9001
• Quality management systems
• Internal auditing
• Performance indicators
• Continuous improvement
• Root cause analysis
• Leadership
• Communication

Preferred

• ISO 9001 lead auditor certification
• Six Sigma Black Belt
• Knowledge of ISO 14001 and ISO 45001