Patient Admissions Clerk job description

About the job

We are looking for a patient admissions clerk to handle hospital or clinic admissions and discharges, from opening files and checking details and insurance cover to arranging beds with the wards.

Duties and responsibilities

• Open files for new patients, enter their details in the hospital information system and check their identity
• Check insurance cover or employers' guarantee letters and obtain prior approvals
• Arrange available beds with the wards and nursing staff and direct patients to them
• Explain admission procedures, estimated costs and any advance payment to the patient or their companion
• Complete the required consent and declaration forms and keep them in the file
• Complete discharge and transfer procedures and pass files to medical records and accounts
• Keep the daily bed census up to date and prepare admission and discharge reports
• Treat patients and their companions courteously and keep their information confidential

Working conditions

• Shift work, including nights

Requirements

• Secondary school certificate or an intermediate diploma in administration, computing or medical records
• 3 to 6 years of experience in patient admissions or reception in health facilities

The years of experience follow the level you choose when posting.

Skills

• Admission and discharge procedures
• Hospital information system (HIS)
• Health insurance
• Data entry
• Confidentiality
• Patient service
• Calm under pressure

Preferred

• Knowledge of basic medical terminology
• Experience dealing with health insurance companies
• Good English