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Platform Operations and Support Officer

Jobs.ly - Libyan SpiderVerified organization
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RemoteFull-time1,500 – 2,500 LYD

Listing expires on Ends in 5 days

About the job

We are looking for an organized and detail-oriented person to keep jobs.ly trustworthy, clean, and responsive. You will be the first to handle new job postings, user reports, and inquiries directly from the admin dashboard.

Daily Responsibilities:

  • Review and moderate new job posts before they go live.
  • Handle user reports regarding suspicious listings within 24 hours.
  • Verify company profiles and manage verification requests.
  • Respond to user inquiries in Arabic and English, assisting with account access.
  • Import and curate job openings and share them across social media channels.
  • Write and update help center articles.

Requirements

  • At least 1 year of experience in customer service, support, or content moderation
  • Proficient written Arabic and good English communication skills
  • Strong attention to detail and ability to identify suspicious content
  • Comfortable working with computers, mobile tools, and social media platforms
  • Professional and friendly communication style in writing and over the phone
  • Strict commitment to data privacy and user confidentiality

Benefits

  • Training
  • Bonuses
  • Flexible hours
  • Work-from-home days

About the organization

jobs.ly is Libya's modern recruitment platform, proudly built and operated by Libyan Spider.

We launched jobs.ly with a clear mission: to bring simplicity, transparency, and dignity to hiring across Libya. By moving past fragmented social media posts and manual screening, we provide a unified, bilingual digital ecosystem where talent can easily discover verified career opportunities, and employers can find, evaluate, and hire the right people with confidence.

At jobs.ly, we don’t just build a job board—we are actively shaping the digital infrastructure of Libya's job market. We take pride in clean code, thoughtful product design, and building tools that create tangible everyday value for people and organizations nationwide.

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