Patient Access and Registration Team Leader

Apex Libya seeks a Patient Access and Registration Team Leader, requisition 173281, for inpatient and outpatient registration in Libya. The post oversees scheduling and registration standards and supports revenue-cycle operations through accurate, timely demographic and insurance records. No city, contract type, salary or closing date is specified.

Responsibilities

• Review registration policies and improve processes; contribute to budgets and recommendations for equipment and systems.
• Supervise and develop staff through feedback and HR procedures, organize cross-training, allocate staff according to workload and patient flow, and ensure accurate working-time records.
• Develop and evaluate electronic medical-record controls for accurate, timely registration. Monitor advance cash collection and flag financial implications to the Patient Access Manager.
• Improve patient satisfaction; ensure compliance with law, professional standards and hospital/finance policies and ethics. Audit registrations, investigate underlying problems, create improvement plans and monitor performance indicators.
• Produce and maintain departmental records and daily, weekly, monthly and annual reports. Assist directly with registration and pre-registration on site, coordinate with other departments and hold monthly team meetings.
• Provide on-call support for staffing and operational problems, report noncompliance and complete other management assignments.

Application

Use the employer’s official recruitment page.

• Bachelor’s degree in business administration or a related discipline.
• At least 5 years in healthcare patient admissions and at least 5 years in supervision/leadership, plus practical revenue-cycle experience. At least 2 years in the GCC is preferred.
• Understanding of healthcare financial operations, strong computer literacy and process-analysis skills.
• Clear spoken/written communication with patients, physicians and staff; ability to work under pressure and encourage respectful teamwork.
• Level 3 competencies in finance strategy, relationships, compliance, continuous improvement and problem-solving, alongside leadership, quality, resilience, adaptability and AI fluency.