E-commerce Specialist job description

About the job

We are looking for an e-commerce specialist to run the online store, its products and orders, improving the buying journey from ad to delivery to grow online sales.

Duties and responsibilities

• Add products to the online store with photos, descriptions and prices and keep them up to date
• Track orders from receipt to delivery, working with the warehouse and delivery services
• Keep online stock in line with the warehouse so out-of-stock items are not sold
• Set up offers, discounts and coupons for sales seasons
• Improve product pages and checkout to raise conversion
• Manage payment options, including cash on delivery and local e-payment
• Handle returns and order complaints
• Analyse sales and visitor behaviour and report weekly

Working conditions

• Busier during sales seasons such as Ramadan and Eid

Requirements

• Bachelor's degree in marketing, business administration or information systems
• 3 to 6 years of experience in e-commerce

The years of experience follow the level you choose when posting.

Skills

• Online store management
• Order management
• Conversion rate optimization
• Stock control
• Google Analytics
• Product descriptions
• Excel

Preferred

• Experience selling through Facebook and Instagram shops
• Knowledge of paid ads
• Experience working with delivery services across Libya