Job description templates
Hotel Receptionist job description
A ready advert for a Hotel Receptionist job in Libya, in Arabic and English. Post it on jobs.ly and edit it to fit your organization.
About the job
We are looking for a hotel receptionist to check guests in and out, handle reservations and respond to requests, making the first impression of the hotel professional and welcoming.
Duties and responsibilities
- Check guests in and out in the hotel system
- Check guests' identity documents and record their details as officially required
- Handle phone and online reservations and changes
- Respond to guests' requests and questions and pass them to the right departments
- Issue bills, take payments and hand over the cash at the end of the shift
- Track room status with housekeeping
- Log messages and notes and hand them over to the next shift
Working conditions
- Shift work, including nights and holidays
Requirements
- Secondary school certificate or a diploma in hospitality or tourism
- 3 to 6 years of experience in hotel front desk work
The years of experience follow the level you choose when posting.
Skills
- Reception
- Booking systems
- English
- Guest service
- Cash handling
- Complaint handling
- Telephone manner
Preferred
- Experience with Opera or a similar hotel system
- Good command of another foreign language
- A guest service or hospitality course
Post this job
The posting form starts with this description, for you to edit before publishing.