Sales Assistant job description

About the job

We are looking for a sales assistant to welcome customers in the shop, help them choose what suits them, keep the goods in order and complete every sale accurately.

Duties and responsibilities

• Welcome customers and help them choose products that meet their needs
• Explain product features, prices, warranty and exchange terms
• Complete sales, take payment in cash or by bank card and issue invoices
• Arrange goods on shelves and in displays and keep price labels up to date
• Receive incoming goods, check them against invoices and put them away
• Take part in regular stock counts and tell the supervisor about items running low
• Answer customers' questions by phone, on WhatsApp and on the shop's social media pages
• Wrap purchases and keep the shop clean and tidy

Working conditions

• Standing for long periods
• Shift work, including evenings and weekends
• Busier in peak seasons such as Ramadan and Eid

Requirements

• Secondary school certificate or equivalent
• 3 to 6 years of experience in retail sales

The years of experience follow the level you choose when posting.

Skills

• Customer service
• Selling
• Merchandising
• Cash register
• Friendliness
• Product knowledge
• Stocktaking

Preferred

• Experience selling similar products, such as clothing, electronics or cosmetics
• Basic English
• Experience with point-of-sale systems