Store Manager job description

About the job

We are looking for a store manager to run the whole store, from sales and staff to stock and expenses, meeting its targets and giving customers service that brings them back.

Duties and responsibilities

• Run daily store operations and assign staff to shifts and sections
• Set the store's monthly sales targets and track progress
• Set stock levels and order goods from suppliers or head office in good time
• Oversee stock counts and control losses, damaged and expired goods
• Select, train and evaluate staff
• Monitor daily takings and expenses and reconcile cash with sales
• Run promotions and organize displays to draw in customers
• Keep the store clean, apply safety and security procedures and handle customer complaints

Working conditions

• Working some evenings, weekends and peak seasons

Requirements

• A diploma or bachelor's degree in business administration or a related field
• At least 6 years of experience in store management or retail, including at least 2 years leading a team

The years of experience follow the level you choose when posting.

Skills

• Store management
• Stock control
• Leadership
• Customer service
• Hitting targets
• Sales analysis
• Loss prevention
• Point of sale

Preferred

• Experience managing a supermarket or showroom
• Good Excel skills for sales analysis
• Basic accounting knowledge