Job description templates
Car Rental Agent job description
A ready advert for a Car Rental Agent job in Libya, in Arabic and English. Post it on jobs.ly and edit it to fit your organization.
About the job
We are looking for a car rental agent to serve customers at the rental desk, help them choose the right car, complete the rental agreement and handle vehicle handover, return and condition checks.
Duties and responsibilities
- Welcome customers and answer booking enquiries by phone, WhatsApp and online
- Explain car categories, rates, rental terms, insurance and deposit
- Check driving licences and ID and prepare and sign the rental agreement
- Inspect the car with the customer at handover and return, recording its condition, fuel and mileage with photos
- Calculate rental charges and extras and take and refund payments and deposits
- Manage the booking schedule and car availability and arrange cleaning and preparation
- Report faults and damage to maintenance and track service dates
- Follow up traffic fines and accidents during the rental with the customer and the insurer
Working conditions
- Shift work, including evenings and holidays
- Sometimes working at airport desks around flight times
Requirements
- Secondary school certificate or equivalent
- 3 to 6 years of experience in car rental or customer service
The years of experience follow the level you choose when posting.
Skills
- Rental agreements
- Booking systems
- Vehicle inspection
- Customer service
- Cash handling
- Driving licence
- English
Preferred
- Experience at airport or hotel rental desks
- Basic knowledge of cars and common faults
Post this job
The posting form starts with this description, for you to edit before publishing.