Who sees what

  • Your team (the account owner and recruiters): the CV, phone number, email and CV file of people who applied to your jobs.
  • Hiring managers on your team: the CV only, for the jobs they're added to, without phone, email or file.
  • Your client and its reviewers: the CVs you share through a shortlist link or a client page, without phone numbers, emails or the uploaded file. Phone numbers and emails a candidate wrote in the CV text are hidden too.
  • jobs.ly admins: only when needed to keep the site safe.

Consent

  • When someone applies to a job you post for a client, they're told that your agency may share their CV with that client through jobs.ly, without their phone number or email.
  • Saved candidates are only people who ticked “The agency may contact me about other jobs” when applying. They can stop it at any time under My jobs → Applied, and they then leave your saved candidates.
  • Nobody gets more than one invitation a day through jobs.ly.

How long you see contact details

You see an applicant's phone number, email and file until 12 months after the job they applied to ends. After that, their CV stays with the application without contact details. If they apply to one of your jobs again, the time starts again. The same applies to saved candidates.

What you can download

  • Each job's applicants as an Excel file (“Download Excel” on the applicants page): name, phone, email, step and your notes, for the account owner and recruiters. Contact details are left out once the 12 months have passed.
  • Each placement's invoice, each client's statement and each client's monthly report: print them or save them as PDF.
  • The account owner can also download your clients and their contacts, your saved candidates (contact details only within the same period), your placements and invoices, and your sales data (organizations and contacts, deals and history), as spreadsheet files.
  • “Download my data” gives the account owner a copy of everything we keep about them, with the agency's recorded fees.

Download only what you need and keep it safe: lists you download are your agency's responsibility.

When your plan ends

Nothing is deleted. Client records, client pages, prospects and deals become read-only, monthly reports stop, and so does your private Bcc address. Your placements and invoices keep working: you can still record payments received and send invoices and statements. Renew to add or change clients again.

If the account is deleted

When the account owner deletes the account, the agency is deleted with its client pages, jobs, applications, saved candidates, placements and invoices. This can't be undone. Before deleting, download what you need, or make a colleague the account owner from “Your team” so the agency stays. A team member who deletes their account only leaves the team.

The details are in our privacy policy.