Training Officer job description

About the job

We are looking for a training officer to identify staff training needs, organize programmes that close skill gaps, deliver some of them in person and measure their effect on performance.

Duties and responsibilities

• Identify staff training needs based on performance reviews and discussions with managers
• Prepare the annual training plan and course schedule
• Organize internal and external programmes and courses and their logistics
• Deliver induction and in-house courses and prepare their materials
• Coordinate with training centres and external trainers and compare their offers
• Measure the effect of training through surveys and tests and follow up how it is applied at work
• Run the e-learning platform and track staff take-up
• Keep training records and certificates and report on training hours and cost

Working conditions

• Occasional travel to deliver courses at branches

Requirements

• Bachelor's degree in human resources, business administration or education
• No previous experience in training and staff development needed; recent graduates are welcome

The years of experience follow the level you choose when posting.

Skills

• Training
• Training needs analysis
• Presenting
• Organizing programmes
• Assessment
• Training content design
• E-learning platforms
• PowerPoint

Preferred

• A training of trainers (TOT) certificate or another professional training certificate
• Training experience in the organization's field, such as sales, customer service or safety
• Experience designing e-learning courses