Operations Manager job description

About the job

We are looking for an operations manager to run the day-to-day work through which the organization delivers its products or services, improving processes and tracking performance indicators to raise efficiency and quality and lower cost.

Duties and responsibilities

• Run daily operations and allocate resources and staff to priorities
• Set operating procedures and standardize them across branches and departments
• Set and track performance indicators and analyse the causes of shortfalls
• Lead process improvement projects to raise efficiency and reduce waste
• Prepare the operations budget and monitor operating costs
• Coordinate departments so work flows smoothly from order to delivery
• Manage key suppliers and service providers and review their performance
• Make sure quality, health and safety standards are applied in operations

Working conditions

• Travel between branches or operating sites

Requirements

• Bachelor's degree in business administration, industrial engineering or a related field
• At least 6 years of experience in operations management, including at least 2 years leading a team

The years of experience follow the level you choose when posting.

Skills

• Operations management
• Leadership
• Process improvement
• Planning
• Performance analysis
• Budgeting
• Supplier management
• Quality management

Preferred

• A continuous improvement certificate such as Lean or Six Sigma
• Experience in the organization's sector
• A master's degree in business administration (MBA)