Social Security Officer job description

About the job

We are looking for a social security officer to receive pension and benefit applications, examine their documents, decide eligibility under the law and regulations, and explain applicants' rights and obligations to them clearly.

Duties and responsibilities

• Receive applicants and explain the available benefits, their conditions and the required documents
• Receive pension and benefit applications and check their documents are complete and genuine
• Determine eligibility and amounts under social security law and regulations
• Register insured persons and employers and follow up contribution payments
• Review continuing eligibility regularly and interview beneficiaries when needed
• Keep beneficiaries' files up to date in the system and store their documents confidentially
• Spot duplicate payments or fraudulent claims and refer them to the responsible unit
• Prepare letters and reports on decisions and their reasons

Working conditions

• Handling large numbers of visitors when pensions are paid

Requirements

• A bachelor's degree or higher diploma in administration, law, accounting or social work
• 3 to 6 years of experience in social security or pension services

The years of experience follow the level you choose when posting.

Skills

• Social security legislation
• Case file review
• Pension calculation
• Serving visitors
• Data entry
• Confidentiality
• Accuracy

Preferred

• Experience at the Social Security Fund or the Social Solidarity Fund
• Knowledge of the Labour Relations Law